SmILE Semantic Information Systems and Language Engineering Group

The motivation for this work arises from a vision of a framework that supports the exchange of semantically-annotated email in order to expose to machines implicit knowledge about:

• artefacts of the email communication process (people, tasks, etc.)
• evolution of the communication (thread structure)
• ad-hoc workflows taking place within email (information requests, meeting scheduling, etc.)

Machines will then be able to support email users with correctly interpreting, handling and keeping track of email messages. Thus, Semantic Email can have direct benefits to known problems like Email Visualisation, Personal Information Management and Workflow Management. There are two aspects to our research:

• sMail Conceptual Framework - which encapsulates the theoretical aspect
• Semanta - which is the practical implementation consisting of a group of plug-ins/extensions to existing mail user agents which support Semantic Email